Welcome to South Sound Family Services

South Sound Family Services Visitation House is OPEN. As a result of COVID-19 and WA State Health guidance we have added enhanced cleaning processes and procedures in place at our Visitation House to ensure the safety and sanitization of our facilities and everyone entering for supervised visitation house. 

UPDATE: We now offer online virtual supervised visits through Zoom for those times when an in-person visit is not possible. Please email us to schedule a virtual supervised visit.

South Sound Family Services was established in 2002, as one of the first supervised visitation services in the South Puget Sound and has continued to serve our community for over twenty years as the preferred visitation services in Olympia where families truly have a safe and comfortable visitation with their children in a natural home setting environment.

We currently serve Thurston, Mason and Lewis Counties – to schedule an in-person or virtual supervised visit please contact us via email or call the visitation house at 360.357.1335

Our Mission

To provide the children in the South Puget Sound area secure, comfortable, and mediated visitation services that help nurture and strengthen the parent/child and grandparent/child relationships.

What We Do

South Sound Family Services is a non-profit organization that provides supervised visitation services and family services in the South Puget Sound area of Washington (currently serving Thurston & Mason Counties). Our unique visitation services provide a secure and comfortable environment for all types of supervised visits for infants, children and teens. Case supervisors at South Sound Family Services are educated professionals with demonstrated experience in objective supervision of visits.  Each Case Supervisor must pass a background check, have current CPR/First Aid Certification and have completed training in supervised visit procedures, child abuse reporting and objective documentation. All case information remains confidential and is only released by written consent or under court order.

The Family Visitation House

All supervised visitations take place at the Visitation House, located in downtown Olympia, Washington. Click Here to View Visitation House on Map

Unlike sterile office environments, the Visitation House is in a nurturing and professional setting, providing a “child friendly” and comfortable environment.  The Visitation House includes furniture, a kitchen for preparing snacks, toy area, separate rooms for each visitation and a fenced yard for warmer weather. The house provides a safe, neutral site for visitation between the parent(s) or grandparent(s) and children. South Sound Family Services has safety protocols that keep parents separated during visitation or exchange/drop off and therefore complies with court orders of protection and no contact orders. Case Supervisors are always present before, during and after a visitation occurs to ensure the safety of the children.

ONLINE VIRTUAL VISITS THROUGH ZOOM

We are now able to offer online virtual supervised visitations for those times when traveling to our in-person Visitation house is not possible. With online virtual visits over Zoom we adhere to the same safety protocols and rules for visitation to comply with court orders of protection and no contact orders. Case Supervisors are always present before, during and after an online supervised visit to ensure the safety of the children.